A series of articles on lack of empathy has been published by The Conversation. The most recent written by Sue Dean, lecturer in the Faculty of Health at UTS, Sydney looks at what empathy is and why our doctors and nurses have decreased empathy for patients.
Empathy is fundamental to effective communication. For doctors and nurses, this means placing the patient at the centre of care. This skill leads to increased levels of satisfaction not only in patients but also the doctors and nurses. Importantly, it is also associated with improved patient outcomes.
Dean, Sue. University of Technology (2017) Are our busy doctors and nurses losing empathy for patients? [online], The Conversation
Read the rest The Conversation articles on empathy here.
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