Mental Health, Discrimination and Insurance: A Survey of Consumer Experiences 2011 details the results of a survey which captures the experiences of Australians living with mental illness when accessing insurance products and making claims against their policies. This survey builds on the work of a Memorandum of Understanding (MoU) between the mental health, insurance and financial services sectors, which aims to improve life insurance and income protection outcomes for Australians experiencing mental illness.
This survey revealed the substantial difficulties Australians with experience of mental illness face when seeking insurance products that are otherwise readily available to people without a history of mental illness. Given that one in five Australians will be affected by mental illness in any twelve month period, and one in two will be affected across a lifetime, it is of great concern that Australians living with mental illness are still not able to access or maintain insurance policies at the same rate as other Australians. (Mental Health Council of Australia)
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