The second edition reflects a greater focus on person-centred care, empowering consumers to take an active role in their healthcare. It is in line with the first edition but is clearer and more specific about important issues such as health literacy, shared decision making and partnership in action.
The Commission began the review in 2018. Over 1600 survey responses were received and eight workshops were held with consumers, health service staff and policy-makers.
Source: https://safetyandquality.gov.au
Supporting the Charter is a range of easily accessed resources that are designed to help as many people as possible understand their healthcare rights. Resources include translations into 19 languages as well as Braille, Auslan and Easy English versions. Access the resources here.
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