Healthy Communities: Australians' experiences with primary health care in 2010-11

The National Health Performance Authority began operations in 2012 as an independent body to provide locally relevant and nationally consistent information on the performance of hospitals and other health care organisations. This report, the Authority’s second, allows for the first time the public, clinicians and health managers to see results for both use and experience of GP care at a local level. This report examines use, patient experiences and the perceived health of populations living in each Medicare Local area against a range of indicators, including: GP attendances, Measures of patient experiences, Wait times for GP services, After-hours GP service utilisation. All of these data are linked to Medicare Local areas on the basis of where the patient lives, rather than the location where a health service is delivered.

Most data in this report were collected before Medicare Locals were set up. The value of these findings is that they provide a baseline at a lower level of geographic detail. This will be important over time in allowing clinicians and health managers to see what impact they are having in improving health care in their respective areas. (APO 7/3/13)