Teaching Interns to Speak Up

An article in the Joint Commission Journal on Quality and Patient Safety discusses the need for healthcare workers to learn when and how to speak up.  One group this can be particularly relevant (and difficult) for is junior doctors. This article describes an educational program for interns that successfully improved their knowledge and attitudes regarding speaking up. The program was undertaken by 110 interns at University Hospital Galway in Ireland in 2012 and 2013.

"Excuse Me:" Teaching Interns to Speak Up" Authors: O'Connor, Paul; Byrne, Dara; O'Dea, Angela; McVeigh, Terri P.; Kerin, Michael J. Joint Commission Journal on Quality and Patient Safety, Volume 39, Number 9, September 2013 , pp. 426-431(6)Read the abstract here, and contact your Library to gain access to full text.