Windows into Safety and Quality in Health Care 2011

The Australian Commission on Safety and Quality in Health Care, in consultation with clinicians, consumers, public and private hospitals, and other healthcare provider organisations, has identified the priority national safety and quality areas for action in Australia. Windows into Safety and Quality in Health Care 2011 builds upon previous years’ Windows reports to offer perspectives on a range of healthcare safety and quality matters in a number of settings. 

Included in the report is a review of the Commission's activities over the past five years and a look at some of the emerging issues and challenges in the culture of health care, such as the importance of patient-centred care.  For the first time there is also an assessment of safety and quality in mental health care. The issue of technology and how it can be harnessed to improve safety and quality is also discussed.