A Unified Approach for the Evaluation of Telehealth Implementations in Australia

This paper provides a conceptual framework for the evaluation of telehealth implementations in Australia, and also provides an evidence base that illustrates the current state of telehealth evaluation on an international scale. It was produced as part of a one year study, funded by the University of Melbourne interdisciplinary seed grant. This paper will firstly provide a conceptual framework that incorporates the key dimensions, criteria and measures that need to be considered in the evaluation of telehealth implementations in Australia.

The paper is divided into three sections. Section 1 provides an overview of the literature, method and proposed framework. Section 2 provides the proposed framework for telehealth evaluation. Section 3 describes the results of grouping the various criteria and measures mentioned in the literature. This paper also has two Appendices. Appendix A should be used to support the reading of Section 3. Appendix B provides an annotated bibliography of the papers reviewed, as well as further information on the literature.