MNCLHD

MNCLHD

Thursday, May 15, 2014

Patient Experience Journal

The first issue of the Patient Experience Journal (PXJ) has been published. This is a new international open access journal focused on the research and proven practices around understanding and improving patient experience.  Some of the topics in this first issue include:
  • Expanding the dialogue on patient experience (Jason A Wolf)
  • Concern for the patient’s experience comes of age (Irwin Press)
  • Defining Patient Experience (Jason A Wolf et al.)
  • How does patient experience fit into the overall healthcare picture? (Karen Luxford and Sue Sutton)
  • Evaluation and measurement of patient experience (Sherri L LaVela and Andrew S Gallan)
  • “Working the system”: The experience of being a primary care patient (Michelle L A Nelson et al. 
  • A daughter’s frustration with the dearth of patient- and family-centered care (Cindy Brach)
  • Patients and families as partners in safety, quality, and experiences of care (Amy Jones and Kathy Dutton)
  • Transforming the patient experience: bringing to life a patient-centred interprofessional collaborative practice model of care at Kingston General Hospital (Anndale McTavish and Cynthia Phillips)
  • Improving the patient experience through provider communication skills building (Denise M Kennedy, John P Fasolino, and David J Gullen)
  • Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation (Harris P Baden and Jennifer E Scott)

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